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Government's plans for
modernisation
Our White
Paper, Modernising Social Services, sets out our plans for making these changes.
They include:
Better
support for adults. Care will be designed to help people to live in their own
homes and have independent lives. The direct payments scheme will mean that if
you need care, you can get money instead of services, to spend on your own choice
of care staff. And there will be better and fairer systems for deciding who should
get help, what type of care services are available, and how they are charged for.
New
checks to make sure that local councils are actually delivering the quality of
services that they should. Councils will have to meet standards for quality and
efficiency in what they do for local people, and if standards are not met, the
Government can take action to make sure things improve. Annual reports will show
how every council is performing against the Government's standards and targets.
2.4
Social services need direction if they are to serve adults better. In particular,
they need to:
Seek to promote
people's independence while treating them with dignity and respect at all times,
and protecting their safety.
provide services more consistently across the
country.
Make the system
more centred on service users and their families, and as convenient and straightforward
as possible for people to use. 'social services need direction if they are
to serve adults better'
Helping you to stay
independent. (Dept of health)
A guide to long-term care services and benefits
for people who live at home. Local councils are now required to publish joint
local charters for long term care, called 'Better Care, Higher Standards'.
Community
Care. Any services you receive should promote your independence and quality
of life and should be:
• flexible - provided at times which suit you
and can be changed when your needs change
• consistent - as few care
workers involved as possible, with continuity over time as far as possible
• secure over time - to help you plan for the future
• seamless
- with well co-ordinated care provided by different agencies
• suitable
to your lifestyle, disrupting this as little as possible
• respectful
of your cultural heritage and racial identity, including your religious beliefs
and customs
• sufficient to avoid any unnecessary stress or deterioration
in your health.
Council - Complaints against. Contact
your Local Government Ombudsman for your area.
You can get more information
from the leaflet "Complaint about the Council? How to complain to your Local Government
Ombudsman ". Ask your local council for a copy.
Fairer Charging Policies. Nothing in this guidance requires councils to make existing charging policies, which go beyond the requirements, less generous to users than they are currently.
Social Inspectorate Findings. Councils have a responsibility under Part III of the Children Act to provide services to children in need and their families.
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The
Disability Discrimination Act1996, brings in new laws and measures aimed at
ending the discrimination which many disabled people face.
Part
lll - Discrimination in Other Areas
From 2 December 1996 it is unlawful to
refuse to serve a disabled person, provide a lower standard of service, or provide
a service on less favourable terms because of their disability.
The
Chronically Sick and Disabled Persons Act 1970
When a person is assessed
as being permanently and substantially disabled the Local Authority will make
a decision as to the services the person requires under The Chronically Sick and
Disabled Persons Act. The Local Authority have a duty to arrange these services
if they consider a disabled person needs them. There are a variety of services.
Practical
help in the home, e.g. a home help.
A radio and/or T.V. and help in using
the local Library or similar recreational facilities.
Provision of lectures,
games, outings or other recreational facilities outside the home or assistance
to that person in taking advantage of educational facilities available.
Help
with travelling to any of these or similar activities.
Any adaptations such
as a ramp or lift or special equipment needed in the home for the greater safety,
comfort or convenience of the disabled person.
Holidays.
Meals in the
home or at a local centre.
A telephone and any special equipment needed to
use it.
National Health Service and Community Care Act 1990
People
are eligible for a Community Care Assessment if they or the person they care for
has
A physical disability
A disabling illness
A terminal illness
A sensory impairment
Learning disability
Mental health problems including
dementia, drug or alcohol problems, HIV or AIDS.
The general
principles of Assessment and Care Management should
Enable people to live
as normal a life in their own home or in a homely environment in the local Community.
Provide the right amount of care and support to help people achieve maximum possible
independence and by acquiring or re-acquiring basic living skills help them to
achieve their full potential.
Give people a greater say in how they live their
lives and the services they need to help them do so.
Promote partnership between
users, carers and service providers in all sectors.
Ensure that the resources
available are used in the most effective way to meet individual care needs.
The
Disabled Persons (Services, Consultation and Representation ) Act 1986
This Act reinforces the duty upon Local Authorities to assess on request the needs
of disabled people. It also states that Local Authorities must take account of
the Carers ability to continue providing care.
Carers
(Recognition and Services) Act 1995
A Carer is someone who provides regular
and/or substantial care to a relative, neighbour or friend. Where a person is
eligible for a Community Care Assessment, their carer has the right to request
an assessment of their own needs as a Carer. The Carers Act requires the Local
Authority to have regard to the result of the Carers Assessments when making decisions
about services to be provided to the user.
The aim of this Act is to give
greater recognition to the needs of Carers.
Section 113
Default powers of the appropriate Minister
276. Subsection (1) confers
default powers on the Secretary of State in respect of the Commission and the
General Social Care Council (GSCC). Subsection (2) makes similar provision for
default powers for the National Assembly for Wales in respect of the Care Council
for Wales (CCW). If the appropriate Minister is satisfied that the Commission
or the GSCC or the CCW has failed to discharge any of its functions, without good
reason, or in discharging its functions has failed to comply with any directions
or guidance given to it, this section confers a two-fold default power.
277. Subsection (3) details the first stage: the appropriate Minister may make an order declaring the Commission or Council to be in default and issue directions requiring them to take specific action within a specific timescale. If the Commission or Council fail to comply with the directions, the second stage (subsection (4)) is triggered. This results in the appropriate Minister either carrying out the functions himself or nominating a person or organisation to discharge these functions on his behalf.
Useful Contacts
John Hutton MP, Minister
of State for Health
Listing
of social laws.
Ombudsmen
- complaints about local authorities Mr E B C Osmotherly CB Local Government Ombudsman 21 Queen Anne's Gate London SW1H 9BU Tel: 0207 915 3210 Fax: 0207 233 0396 | Mr J R White Local Government Ombudsman The Oaks No 2 Westwood Way Westwood Business Park Coventry CV4 8JB Tel: 01203 695999 Fax: 01203 695902 |
Parliamentary Ombudsman Church House Great Smith Street London SW1P 3BW Tel: 0207 276 2130 | Regional
Director 4th Floor Millbank Tower Millbank London SWlP 4QP Tel: 0207 233 6400 Fax: 0207 233 6490 |
Audit
Commission Headquarters: 1 Vincent Square London SWlP 2PN Tel: 020 7828 1212 Fax: 020 7630 0182 | MEP's cdesama@europarl.eu.int avanlancker@europarl.eu.int mep@freddyblak.dk |
PEOPLE AT THE TOP.
The Rt. Hon Tony Blair, MP The
Prime Minister. 10 Downing Street .London. SW1A 2AA
The Rt. Hon Gordon
Brown, M.P Chancellor of the Exchequer. H.M. Treasury. Treasury Chambers. Parliament
Street. London. SW1P 3AG
DEPARTMENT OF SOCIAL SECURITY. Richmond House. 79
Whitehall. London. SW1A 2NS
The Rt. Hon. Alistair Darling MP. The Secretary
of State. Richmond House. 79 Whitehall. London. SW1A 2NS
Hugh Bayley Esq.
M.P. Parliamentary Secretary of State (responsible for the ILF). Richmond House.
79 Whitehall. London SW1A 2NS
The Rt. Hon. The Baroness
Hollis of Heigham. Parliamentary Secretary of State. House of Lords. London. SW1A
OPW
DEPARTMENT FOR EDUCATION AND EMPLOYMENT. Mrs. Margaret Hodge, MBE, MP.Parliamentary
Under-Secretary of State. Department for Education and Employment (Employment
and Equal Opportunities). Caxton House. Tothill Street. London. SW1H 9NA
The
Baroness Blackstone. Minister of State (Minister for Education and Employment).
House of Lords. London. SW1A OPW
DEPARTMENT OF HEALTH. John Hutton Esq. MPMinister
of State. Richmond House. 79 Whitehall. London. SW1A 2NS (Responsible for long
term care and therefore the guidance on charging by local authorities)
SHADOW
CABINET. Dr. Liam Fox MP. Shadow Minister of State for Social Care
The
Earl Howe. The Lord McColl of DulwichShadow Lords Spokespersons (Conservative).
House of Lords. London. SW1A OPW
SHADOW CABINET. Lord Clement-Jones. Shadow
Lords Spokesperson (Liberal Democrat). House of Lords. London SW1A OPW
ALL
PARTY PARLIAMENTARY DISABLEMENT GROUP The Rt. Hon Lord Ashley of Stoke CH (Jack
Ashley). Chair: All Party Parliamentary Disablement Group (Lords). House of Lords
John Hayes MP. Chair: All Party Parliamentary Disablement Group (Commons). House
of Commons. London. SW1A OAA
Rt. Hon. Dafydd Wigley MP : Vice Chair.
House of Commons. London. SW1A OAA
Rev. Martin Smyth: Vice Chair. House of
Commons. SW1A OAA
Paul Burstow MP: Vice Chair. House
of Commons. Lib Dem Shadow Spokesperson for Health
Dr. Roger Berry M.P.Secretary,All
Party Parliamentary Disablement GroupHouse of Commons
The Rt. Hon Lord Morris
of Manchester (Alf Morris).House of Lords.
**The
Liberal Democrat scandal **
Task
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